Privacy Policy

Rainbow Rebel are committed to protect your privacy and maintain the security of any personal information you give us when you use our website.  We strictly adhere to the requirements of the data protection legislation in the UK.

We collect the following information when you place an order:

Your name

Your billing and delivery addresses

Email address

Telephone number

We need these details in order to ship your order to you.  This information is stored for the duration you are a customer on our website.  We retain your data only for as long as necessary in accordance with applicable laws.  On the closure of your account we may have to keep your data for up to 8 years so we comply with our legal and / or accountancy obligations.  You have the right to ask us to delete your data.  This is known as your right to be forgotten.  There may be legal and accountancy reasons why we will need to keep your data, but please do inform us if you think we are retaining or using personal data incorrectly.   Only the staff at Rainbow Rebel have access to this data in order to process orders for shipping.   

When you pay for an item Paypal store your payment data, we do not have access to this information.  

Where you have created an account or we have given you a password for accessing certain parts of our website, you are responsible for keeping the password confidential.  We ask you not to share your password with anyone.

Newsletter

We only send our newsletter to those who have signed up to receive it.  We do not sell, rent, exchange or share your personal information with anyone.  

 

Further information on GDPR data protection regulations and laws can be found at https://ico.org.uk/for-the-public

Cookies

We use a technology called cookies as part of a normal business process to track patterns of behaviours of visitors on our site and to enhance user experience. A cookie is an element of data that our web site sends to your browser which is then stored on your system. It will not damage your system and is non-intrusive. You can set your browser to prevent this happening but certain site behaviours will not work, for instance the shopping cart will not "remember" contents so you would need to order each item one at a time. We also use Google Analytics which makes use of the cookie technology. Again this is used to monitor user behaviour. The data is anonymous and aggregated and does not affect your privacy. By using this web site you are giving your implied consent to the use of cookies.