Rainbow Rebel are committed to protect your privacy and maintaining the security of any personal information you give us when you use our website. We strictly adhere to the requirements of the data protection legislation in the U.K.
We collect the following information when you place an order:
- Your name
- Your billing and delivery addresses
- Email address
- Telephone number
We need these details in order to ship your order to you. This information is stored for the duration you are a customer on our website. We retain your data only for as long as necessary in accordance with applicable laws. On the closure of your account we may have to keep your data for up to 8 years so we comply with our legal and / or accountancy obligations. You have the right to ask us to delete your data. This is known as your right to be forgotten. There may be legal and accountancy reasons why we will need to keep your data, but please do inform us if you think we are retaining or using personal data incorrectly. Only the staff at Rainbow Rebel have access to this data in order to process orders for shipping.
When you pay for an item with Paypal, Paypal themselves store your payment data, we do not have access to this information. When you pay with Shopify Payments they store your payment data and again we do not have access to this information other than to click a button to refund. We do not see your card details.
Where you have created an account or we have given you a password for accessing certain parts of our website, you are responsible for keeping the password confidential. We ask you not to share your password with anyone.
We only send our newsletter to those who have signed up to receive it. We do not sell, rent, exchange or share your personal information with anyone.
Further information on GDPR data protection regulations and laws can be found at https://ico.org.uk/for-the-public